Contact

For General Information:
  Toll Free: (800) AJPOWER
  Local: (813) 996-2583
  Fax: (813) 996-5037

For Sales:
  nigel at ajpower.com

For Engineering:
  tad at ajpower.com

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User Agreement

Return Material (RMA) Request Form

  Reason for Return:  
  Repair
  Replacement
  Other  
  Customer Information:  
*Issued Purchase Order #
*Company Name:
*Company Address:
*Contact Name:
*E-mail Address:
*Phone:
Fax:
Shipping Address:
(If Different)
*AJ's Serial Number:
*AJ's Part Number:
Customer Part Number:
  *Complete Description
of Failure:
   
* = Required Field  
     
 

All products being returned under this RMA must be shipped PREPAID. If the repair is under warranty, AJ's Power Source will return the product to the customer, within the 48 contiguous United States, ground service at no charge. Expedited shipping methods, International shipping and custom fees are charged to the customer. For non-warranty items, customer pays for all returned shipping cost.

YOU WILL RECEIVE AN APPROVED RMA NUMBER BY FAX OR E-MAIL AFTER THIS FORM IS RETURNED AND REVIEWED BY THE RMA DEPARTMENT.

Send all returns, with the RMA number clearly marked on the outside of the box or shipping label to:

AJ's Power Source
RMA Department (your RMA# goes here)
6931 Land O'Lakes Boulevard
Land O' Lakes, FL 34638

Your request for an RMA number will be issued within 48 hours of receipt of this request form or you will be contacted for more information. You must be issued an RMA number before returning any item to us. If you have any questions regarding the status of an RMA, please email: rma at ajpower.com